Refund policy

Last changed: 14 October 2026.

Who offers Suitaar

Suitaar is offered by Suitaar. Contact: mail@suitaar.com.

When this policy applies

The free plan costs nothing and stays free after the beta, so it has nothing to refund. This policy applies to the paid plan when it starts. Paddle.com is the reseller of the paid plan: Paddle takes the payments and pays the refunds. The terms of service tell more about the paid plan.

Your refund

• You get a full refund when you ask within 14 days after your first payment for a paid plan.
• You also get a full refund when you ask within 14 days after a renewal that you did not want.
• After these 14 days, we do not refund a part of a period.
• Paddle pays the refund to the payment method that you used.

When you cancel

When you cancel a paid plan, it stays until the end of the period that you paid for, and it does not renew. Then your team goes back to the free plan.

How to ask for a refund

Send an email to the contact address above, from the email address of your Suitaar login, and tell us the team. You can also ask Paddle on paddle.net, where you find your payment.

Your rights

This policy does not limit the rights that the law gives you as a consumer.